• Off Kwale - Likoni Road (SIDA Offices), Kwale Town
  • 8:00 a.m - 4:30 p.m
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Customer Feedback for Kwale Water Services

Maji Safi Kwa Wote

Your voice improves our services

Feedback Types:

  • Complaints (leaks, billing errors, delays).
  • Suggestions (new connections, conservation ideas).
  • Compliments (recognize staff in Ukunda, Msambweni, etc.).

How to Submit:

  • Online Form: Check the next section to fill in the feedback form (takes 2 minutes).
  • In-Person: Visit any of our offices
  • Visit Offices: Submit evidence at KWAWASCO offices in Kwale Town, Ukunda, or Lunga Lunga.

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Help us serve your better

Share your feedback on KWAWASCO’s water services in Kwale County. Report leaks, billing issues, or suggest improvements.