Welcome to KWAWASCO all esteemed stakeholders. Water serves as a vital resource that underpins a majority of social and economic activities worldwide, including sustainable health and growth, agriculture, energy production, industrialization, tourism, and infrastructure development. Our strategic direction is guided by several key pillars: achieving financial sustainability, reducing non-revenue water, enhancing and rehabilitating water catchments, expanding infrastructure, increasing access to water and sewerage services, promoting research and innovation, ensuring customer satisfaction, and fulfilling the aspirations of our stakeholders.

We are committed to providing our esteemed stakeholders with real-time access to information regarding our operations. In acknowledgement of the information age we live in, we have developed a dynamic website that responds to the evolving needs of our stakeholders. Our user-friendly and customer-oriented website serves as a comprehensive resource centre, offering information on accounts, connections, tariffs, billing, an e-payment platform, GIS and GPS-enabled meter readings, as well as valuable tips on maintaining water quality and minimizing water wastage.