About Us

Maji Safi Kwa Wote

Who We Are

Serving Kwale County with Reliable Water & Sanitation Since 2005

Kwale Water and Sewerage Company (KWAWASCO) is a licensed water service provider under Kenya’s Water Act 2002, mandated to deliver safe, affordable water and sewerage solutions to residents and businesses in Kwale County. As one of six Water Service Providers (WSPs) appointed by the Coast Water Services Board, we uphold strict compliance with the Water Services Regulatory Board (WASREB) standards.

Our Mission

We aspire to be the premier leader in water and sanitation services within the region, setting industry trends and standards for excellence.

Our Vision

To be Kwale County’s most trusted partner by fostering lasting relationships with residents, businesses, and stakeholders through reliable water solutions and community-driven initiatives

Our Values

Quality Water Services & Community Trust in Kwale County

Customer Focus

We offer flexible payment plans for households and businesses across Kwale County.

Quality

We are WASREB-Certified and conduct rigorous testing aligned with Kenya’s Water Act 2002

Results Oriented

Reliable water access for 50,000+ Kwale homes and businesses.

Professionalism & Ethical Conduct

Report misconduct via our anonymous hotline

Innovativeness

Real-time billing via mobile apps for Kwale residents

Transparency & Accountability

Track project progress and water quality reports online.

Happy Customers

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Get in Touch for Reliable Service

Your needs matter to us. If you have questions or require assistance with our water and sewerage services, our dedicated team is here to help. We’re committed to serving our community with excellence and innovation.